Age Verification & Responsible Supply

This site is for adults aged 18 years and over. We do not supply to minors under any circumstances.

Age requirement

You must be 18 or older to browse, order or receive goods from this site. By placing an order you confirm that you meet that requirement.

We may ask for proof of age before dispatching an order, and we may refuse or cancel any order where age cannot be verified to our satisfaction. Deliveries may require an adult signature.

Buying for someone under 18

It is an offence in every Australian state and territory to supply these products to a person under 18. Do not order on behalf of a minor. Accounts used to do so will be closed and orders cancelled.

Nicotine vaping products in Australia

Australian law treats nicotine vaping products differently from general consumer goods. Under the arrangements administered by the Therapeutic Goods Administration, nicotine vaping products are supplied through pharmacy and prescription pathways rather than general retail, and there are strict restrictions on advertising them to the public.

What this means in practice for this site:

  • Product pages describe specifications and fitment only. They do not advertise therapeutic benefit, promote nicotine products to the public, or present any product as a smoking cessation aid.
  • Some products listed on this site may only be lawfully supplied to you through a pharmacy or with a prescription, depending on their nicotine content and on the rules in your state or territory.
  • We may be unable to fulfil an order where supply to your location would not be lawful. If that happens we will contact you and refund the order.

If you are seeking help to stop smoking, speak to your doctor or pharmacist, or contact Quitline on 13 7848. Nothing on this site is medical advice.

Products containing nicotine

Nicotine is addictive. Nicotine-containing products are not suitable for non-smokers, people under 18, or people who are pregnant or breastfeeding. Keep all nicotine products, e-liquid and batteries out of reach of children and pets — ingestion can be dangerous.

Batteries

Lithium batteries can be hazardous if damaged, short-circuited or charged with unsuitable equipment. Use the charger supplied with your device, do not carry loose cells in a pocket, and stop using any battery with a torn wrap or visible damage.

Reporting a concern

If you believe a product has been supplied to a minor, or you have a safety concern about an order, contact us at [CONFIRM: support email address].