These terms apply to your use of this website and to any order you place through it. By placing an order you accept them. Last updated: [CONFIRM: date].
1. Who you are dealing with
This site is operated by [CONFIRM: legal entity name] (ABN [CONFIRM: ABN]), of [CONFIRM: registered address].
2. Eligibility
You must be at least 18 years of age to purchase from this site. By ordering you confirm that you are. We may require proof of age and may refuse or cancel any order where age cannot be verified. See Age Verification & Responsible Supply.
3. Orders
Your order is an offer to buy. A contract is formed only when we accept the order and dispatch the goods. We may decline an order — including where stock is unavailable, where a price or description was published in error, where delivery is restricted in your location, or where we cannot verify your age or payment details.
4. Prices and payment
Prices are in Australian dollars and include GST where applicable. Prices and product availability may change without notice. Payment is taken at checkout through our payment provider; we do not store your full card details.
5. Delivery, risk and title
Delivery estimates are not guarantees. Risk in the goods passes to you on delivery. Title passes when payment has cleared in full. Delivery terms are set out on the Shipping & Delivery page.
6. Returns
Returns are governed by our Returns & Refunds policy, which forms part of these terms and does not limit your rights under the Australian Consumer Law.
7. Product information
Product descriptions state specifications and fitment. They are not advice, and they make no health, therapeutic or safety claims. Manufacturers change specifications without notice; check compatibility against your own device before ordering. Images are indicative and packaging may vary.
8. Acceptable use
You may not use this site to resell in breach of any licence requirement, to place orders on behalf of a person under 18, or to supply any person under 18.
9. Intellectual property
The content of this site, other than third-party trade marks and manufacturer material, belongs to us or our licensors. Brand names and logos are the property of their respective owners.
10. Liability
Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy under the Australian Consumer Law that cannot lawfully be excluded. Subject to that, our liability for any claim is limited, at our option, to replacing the goods, supplying equivalent goods, or refunding the price paid.
11. Privacy
We handle personal information in accordance with our Privacy Policy.
12. Changes
We may amend these terms. The version in force is the one published on this page at the time you place your order.
13. Governing law
These terms are governed by the laws of [CONFIRM: state or territory], Australia.